WS Ethics

At Wellness Solutions, ethics form the foundation of our counseling, coaching, and psychotherapy services. We believe that ethical practice is not just a standard to meet but a promise to our clients and our community. Our approach is guided by the fundamental ethical principles of counseling. Ethical practice is more than a set of rules at Wellness Solutions — it’s a reflection of our commitment to care, compassion, and accountability.

​

Core Ethical Principles

​

1. Autonomy: We respect each client's right to self-determination. Every client is seen as the expert of their own life, and we honor their capacity to make informed decisions about their care.

2. Beneficence: Our primary goal is to promote well-being and facilitate personal growth. Every decision we make is intended to benefit the mental, emotional, and psychological health of our clients.

3. Nonmaleficence: We commit to "do no harm" in all our interactions and interventions. Our clinicians are trained to ensure that care plans, techniques, and strategies prioritize client safety and emotional well-being.

4. Justice: We provide fair, equitable treatment for all clients. Wellness Solutions is dedicated to creating an inclusive space where every person feels valued, regardless of their background, identity, or life experience.

5. Fidelity: Trust is at the core of our practice. We maintain confidentiality, honor commitments, and prioritize the trust established in the counselor-client relationship.

6. Veracity: We strive to be truthful, transparent, and honest with our clients. From treatment plans to billing, our communication is clear, open, and ethically sound.

7. Confidentiality: This is an ethical understanding between the counselor and the client that what the client says will be protected without the client's permission.

8. Competence: Counselors should practice within their competence, based on their education, training, and professional experience. They should also continually update their skills

​

Commitment to Professional Standards

​

Wellness Solutions adheres to the ethical guidelines and professional standards set forth by leading organizations in the field of mental health care, including:

​

• American Counseling Association (ACA) – www.counseling.org

• American Mental Health Counselors Association (AMHCA) – www.amhca.org

• Texas Counseling Association (TCA) – www.txca.org

• National Board of Certified Counselors (NBCC) – www.nbcc.org

• Eye Movement Desensitization and Reprocessing International Association (EMDRIA) – www.emdria.org

• Texas State Board of Examiners of Professional Counselors – www.bhec.texas.gov

 

At Wellness Solutions, ethics are more than policies — they are the heart of how we serve. At Wellness Solutions, ethical practice means creating a space where you feel safe, supported, and seen. Our commitment to ethical excellence ensures every client receives care that is compassionate, fair, and rooted in trust. Ethical practice ensures that our clients feel safe, respected, and empowered. This is the foundation upon which Wellness Solutions is built. 

​

For additional information please visit our "About," "Mission," and "Values" pages.

​​

How to Contact Licensing Boards About a Concern or Complaint

Licensing boards regulate mental health professionals and are responsible for receiving and reviewing concerns or complaints related to professional conduct. If you would like information about how to contact a licensing board or how to submit a complaint, the details below are provided for your reference.

 

Texas — Licensed Professional Counselors (LPC) & Licensed Clinical Social Workers (LCSW)

​

In Texas, Licensed Professional Counselors (LPCs) and Licensed Clinical Social Workers (LCSWs) are regulated by the Texas Behavioral Health Executive Council (BHEC).

BHEC oversees the licensing boards for counselors and social workers and manages the complaint process.

 

Board Contact Information:

 

Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, TX 78701

 

Phone: (512) 305-7700
Toll-Free Complaint Referral Line: 1-800-821-3205

 

Email: Enforcement@bhec.texas.gov

 

Website:
https://bhec.texas.gov

 

Information about the complaint process, including required forms and submission instructions, is available on the BHEC website.

 

Puerto Rico — Licensed Clinical Social Workers (LCSW)

 

In Puerto Rico, Licensed Clinical Social Workers (LCSWs) are regulated by the Social Work Professionals Examining Board, which operates under the Puerto Rico Department of State.

 

Board Contact Information:

 

Social Work Professionals Examining Board
Puerto Rico Department of State
Calle San José esq. San Francisco
Old San Juan, PR 00902

 

Mailing Address:
P.O. Box 9023271
San Juan, PR 00902-3271

 

Phone: (787) 722-2122 ext. 4300 or 4312

 

Email: jtmarrero@estado.pr.gov or jvazquez@estado.pr.gov

 

Website:

https://www.statedepartment.pr.gov/juntas-examinadoras/social-work-professionals

 

The Board can provide information about licensure, professional standards, and how to submit a concern or complaint.

​

Important Note

 

Each licensing board determines its own procedures for receiving and reviewing complaints. The information above is provided solely to help individuals locate and contact the appropriate regulatory authority.