Telehealth Counseling, Coaching, and Psychotherapy
Wellness Solutions
Sarah Messersmith
Office Manager & Superhero
Sarah is the driving force behind the seamless operations at Wellness Solutions, LLC. As the Clinic Director, she ensures that clients experience a smooth, supportive, and professional journey from their initial outreach to ongoing care. Her dedication to delivering compassionate and efficient administrative and billing services makes her an integral part of the Wellness Solutions team.
Extensive Expertise in Social Work and Advocacy
With a wealth of professional experience in social work, advocacy, and managerial roles, Sarah’s expertise spans:
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Administrative Excellence: Skilled in personnel policies, new hire onboarding, clinical training, and operational oversight in healthcare settings.
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Advocacy and Support: A strong advocate for individuals with intellectual disabilities, dual diagnoses, and families in crisis, Sarah has worked tirelessly to facilitate independence and autonomy for clients.
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Trauma-Informed Care: Proficient in de-escalation techniques and socio-emotional environmental planning, she provides trauma-sensitive support to clients and staff.
Throughout her career, Sarah has successfully opened over 20 licensed facilities and collaborated with advocacy groups to provide wrap-around services, enabling clients to transition from state centers to independent living environments in Central Pennsylvania.
Administrative Leadership at Wellness Solutions
As the primary point of contact for administrative support, Sarah plays a pivotal role in the client experience:
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Scheduling and Billing: Sarah manages client scheduling, insurance, and billing processes with precision and care.
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Crisis Support: She serves as a calming and encouraging presence, ready to assist with client questions or urgent needs.
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Positive Client Engagement: Clients often share updates and milestones with Sarah, appreciating her approachable demeanor and genuine interest in their success.
Sarah describes her approach as a balance of personable customer service and professional expertise, ensuring every client feels heard, respected, and valued.
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Specialized Skills and Certifications
Sarah’s comprehensive background includes:
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Training in medication administration, budgeting, crisis planning, and behavioral support strategies.
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Expertise in government billing administration, emergency incident management (HCSIS), and quality assurance processes.
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Extensive experience in creating and implementing Individualized Support Plans (ISPs) and Individualized Education Plans (IEPs).
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Project management skills that have streamlined operations and improved client outcomes across numerous initiatives.
Philosophy and Mission
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Sarah’s personal mission aligns with the values of Wellness Solutions:
“My hope is to deliver an experience that incorporates positive and professional delivery of services. My goal is to assist WS clientele so they feel understood with personable, relatable customer service while being treated with dignity and respect.”
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Her passion for empowering others shines through her work, whether she’s coordinating schedules, resolving billing concerns, or supporting clients in crisis. Sarah’s unique combination of managerial expertise and advocacy experience allows her to create systems that prioritize the dignity and well-being of every client.
Personal Life and Interests
Sarah resides in rural Pennsylvania with her husband and three beloved dogs. Outside of work, she enjoys:
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Gardening and Cooking: Exploring new recipes and tending to her garden are among her favorite pastimes.
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Wildlife Conservation: A passionate advocate for nature, Sarah finds joy in supporting conservation efforts.
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True Crime and Advocacy: Sarah dedicates her free time to studying victims' rights and engaging in advocacy for justice.
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Family and Travel: With a large extended family, Sarah treasures quality time spent with loved ones and discovering new destinations. Sarah's furry baby canine companions are much beloved and are part of her large network of friends and family.
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Gaming and Documentaries: She enjoys relaxing with her favorite games and learning through documentaries.
A Vital Member of Wellness Solutions
Sarah’s leadership ensures that Wellness Solutions remains a welcoming, professional, and efficient environment for both clients and staff. Her ability to combine organizational skills with heartfelt advocacy makes her an invaluable part of the team.
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Whether she’s assisting clients with administrative needs or developing innovative processes for the clinic, Sarah is committed to the success and well-being of everyone she serves.
Contact Wellness Solutions today to experience the compassionate and professional support that Sarah and the entire team provide.
Telehealth Counseling, Coaching, and Psychotherapy
Wellness Solutions
Mailing Address: 8000 Research Forest Dr.
Ste. 115 PMB 1168
The Woodlands, TX 77382
Call or Text: 713-893-3989